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Jun 05

We Are Open!

Whilst still adhering to guidelines and practices to keep everyone safe, you can now visit and trade with us from our Bristol showroom!

We are currently open until 2.30pm Monday-Friday but will be extending this to 9am-5pm from Monday 8th June.

You can still order products by phone and email and we are still offering our range of services to keep your equipment running smoothly – so if you are ever in need just give us a call on 0117 980 1820!

Due to the newly enforced government guidelines we have closed our showroom to the public, however our engineers and staff will remain on call should you still need us throughout this time.

We are aware that many of our customers heavily rely on the services and equipment that we supply to them and that without them can be left stranded; we have a duty to assist you in living your lives independently and this is needed now more than ever, so we urge you to please still contact us should you have broken down equipment or if you need any of our products to live your day-to-day life.

As outlined in our initial Action Statement, there are many ways that we can still help you while having no direct contact and we are here to continue to be as accommodating and helpful as we can.

>> CLICK HERE to read our initial Action Statement for more details.

We urge everybody to stay safe but to also stay connected, we know the times ahead will be difficult and lonely for our customers particularly, and we want you to know that you are not alone, we’re still here if you need us!


In light of the current situation, we would like to issue a statement to our customers to inform you of our actions with regards to the COVID-19 Coronavirus and to reassure you of our commitment to continuing to support you through this time.

At Access Able, our two priorities are the health and safety of our customers and our staff, and being able to continue to support our customer’s mobility and independence.

We are taking extra precautions in line with advice from the health authorities with regards to increased personal hygiene, as well as thorough, regular disinfecting of our showroom and all of the equipment that comes in and out. Customers are also welcome to use the facilities when visiting our showroom should they wish to. Our engineers are taking extra precautions and being especially vigilant when visiting customer’s homes and are happy to respect additional wishes you may have at this time. We also ask you to respect any measures we may wish to take to protect ourselves as we see fit.

We are currently still operating as usual with an open shop, our full range of maintenance and repair services, and as always, we are here for you on the telephone or through email or the contact form on our website. We will often be working with a scaled down staff team to keep our staff contact to a minimum, whilst still suiting the demand of our customers.

With the encouragement from the government for self-isolation and social distancing, especially for the ill and elderly, as well as the potential for a lockdown, we are aware that a lot of our customers and others like them may feel particularly lost or worried about being able to retain their independence throughout this uncertain time, and that many rely heavily on a range of mobility and disability equipment to live their day-to-day lives. We want you to know that we are still here for you and with the necessary precautions taken into account, we will continue to trade and to support our customers to the best of our ability!

Whilst we are still open to the public, if you do have concerns over contact but need to use our services there are many ways we can continue to help you in which you can have little or no contact with our staff. If you have equipment that needs servicing or repairs, we can arrange to collect your equipment remotely, carry out the repairs at our workshop and remotely return the equipment to your home. Alternatively we can carry out the work outside of your property or in an open garage. If you have a problem with your stairlift we are happy for you to stay in another room while we carry out the entire job should you wish to. Payments, as always, can be made by credit/debit card over the phone to a member of staff at our showroom. Our engineer would usually carry out this process for you but we are more than happy to speak to you personally if you would prefer to call us yourself once the work is complete.

If you would like to purchase items from our catalogue or website you can order over the phone or by email. Many items can be sent directly to you in the post from our suppliers. Alternatively it may be also be possible for us to arrange to remotely deliver other items ourselves to a safe place on your property. Please note that charges will be applied for additional services.

Select items can also be purchased from our eBay store – CLICK HERE TO BROWSE

If you have any concerns or special requirements, or need any additional advice or help, we are always here for you on the end of the phone, please don’t hesitate to call us and we will do what we can to accommodate and assist you.

We are all quite unsure how this situation may affect our lives and for how long, but Access Able will continue to serve our customers and our community in every way we can, for as long as we can!


So for the rest of the year you can receive up to £50 for each and every recommendation that results in a rental or sale – terms & conditions apply so please give us a call to discuss full terms & eligibility –

And a huge thank you from us all at Access Able for the continued support of our lovely customers!


Great news for all of our wonderful customers – our Referral Scheme was so successful last year that we are extending it for the whole of 2019!

So for the rest of the year you can receive up to £50 for each and every recommendation that results in a rental or sale – terms do apply so please give us a call to discuss full terms & eligibility.

And a huge thank you from us all at Access Able for the continued support of our lovely customers!

Who’s entering the Race for Life this year?

Our accounts manager, Angela, and our marketing manager, Lisa have been busy training and are ready to run on July 1st …you can sponsor them here to help them raise money for this great cause – good luck girls!

Got your eye on the NEW Rascal Vecta Sport?


We have a brand new Cobalt Blue model in-store now – come and have cuppa & a chat and we can take you through all the great features of this ultra-modern, compact yet powerful Class 3 road scooter! Also available to order in Graphite Grey.